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Aetna News

June 11, 2019

At 1443 hours Christiana Fire and Aetna Hose, Hook & Ladder Company were dispatched to Route 896 at Glasgow High School for a motor vehicle collision. While responding, the incident was upgraded to entrapment adding New Castle County Paramedics to the response. Crews arrived to find two patients with one trapped. Engine 12, Engine 9, Tower 12, and Squad 10 worked to extricate the patient who was subsequently transported to Christiana Hospital. The incident was in Christiana's district and Deputy 6 had command.

With the district line between Newark and Christiana running down 896, a dual response for motor vehicle collisions on 896 south of I-95 was implemented earlier in the year by the Chiefs of both districts. This dual response helps to provide the best possible service to the public regardless of district lines. The agreement is in addition to pre-existing dual responses on I-95 to ensure apparatus are responding from both ditections.

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June 7, 2019

This morning Engine 9 and A-9 stopped by an Alex's Lemonade Stand Foundation lemonade stand at Otts Chapel Rd and Wenark Drive. The lemonade sure hit the spot on this warm day and supported a great cause!

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June 5, 2019

This evening Aetna had the opportunity to welcome local elected officials from City of Newark, Delaware and other community members to our department. A presentation by Safety Officer Ed Klima, President Dan Seador, and Chief Drew Bowerson gave an overview of our department and its operations. Following the presentation attendees had the opportunity to put on structural gear and get some hands-on training to better understand what we do! The first training included vehicle extrication with Holmatro hydraulic rescue tools. This was followed by a brief structural turnout gear and Self Contained Breathing Apparatus (SCBA) orientation. Next they had the chance to practice advancing charged hose lines through acquired structures on Main Street while in full firefighting ensemble and breathing from the SCBA. The last evolution included search and rescue of simulated trapped victims. Our firefighters thoroughly enjoyed having the opportunity to host our elected officials and to give them a small view of what we do on a daily basis. Thank you Mayor Jerry Clifton, Deputy Mayor Stu Markham, Council Member Horning, Council Member Jen Wallace and Council Member Lawhorn for attending and learning more about our department and the fire service!

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June 2, 2019

At 0315 hours the Aetna Hose, Hook & Ladder Company along with mutual aid companies were dispatched to the 400 block of Tree of Heaven Way in Chestnut Hill Preserve for a multi-residential structure fire. Callers reported several under-construction residences on fire. Deputy Chief Schall arrived to find a significant fire with one house on the ground and extension to both exposure occupancies. Heat from the blaze was so intense that it melted the siding on residences across the street. While a deck gun was used on the original fire building, crews initiated aggressive interior attacks on both exposures while simultaneously searching for any victims. Numerous hose lines were operated to bring the fire under control and extensive overhaul was required. Crews remained on scene for approx. 5 hours wetting down hot spots and checking for extension. One unoccupied residence was completely destroyed, a second suffered extensive damage, and a third moderate damage. These residences were not equipped with fire sprinklers. Fortunately there were no civilian or fire service injuries. The Delaware State Fire Marshal's Office is investigating the cause of the fire and Deputy Chief Schall had Newark Command.

Thank you to West Grove Fire Company and Port Penn Fire Company for providing standby coverage to the area during the incident.

Mutual Aid Companies: Christiana Fire, Minquas of Newport Vol. Fire Co., Mill Creek Fire Company - Stations 2&21, Cranston Heights Fire Company, Elsmere Fire Company No.1, Five Points Fire Company, Wilmington Manor Fire Company, Delaware City Volunteer Fire Company, No. 1, Inc., Station 15, and New Castle County Paramedics.

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May 31, 2019

Aetna Firefighter and recent UD MBA graduate Alex Ciolek was recently the subject of an article about how his experiences both at Aetna and UD prepared him for his future. Congratulations Alex, we are proud of your hard work!

May 28, 2019

The Aetna Hose, Hook & Ladder company was granted the opportunity to train in two different acquired structures. One of the training evolutions involved members training on a wall breaching scenario. The video shows a firefighter who isolated himself in the kitchen by closing the door after conducting a primary search. The scenario called for the firefighter to breach through the wall due to “fire conditions” blocking the main egress points. The firefighter is seen breaching the wall utilizing a halligan bar, a quick sweep of the hand was conducted to ensure the breach point was clear of debris and large enough to get through. Once the firefighter determined an egress point was made the firefighter checked for fire conditions and sounded the floor of the room prior to entering. The halligan bar was strategically placed to ensure the firefighter does not lose it once entry is made. A swim maneuver is performed where the firefighter backs up in between the two studs and “swims” through the breach point, bringing one hand through the wall and utilizing the arm to push the firefighter through the egress point.

In a real life scenario this procedure would have been conducted much quicker however for training purposes the firefighter went through the motions at a steady pace to ensure each step was included. Daily training and discussion ensures Aetna firefighters are ready for whatever situation they may encounter.

May 23, 2019

This evening Firefighter Adam Reynolds graduated from the New Castle County Fire Academy Class #5. In addition to earning his Proboard Firefighter 1 & 2 certifications, Adam was recognized with the Academic Award for having the highest GPA. Congratulations Adam, we are proud of your hard work!

May 23, 2019

May 19-25 is National EMS Week. National EMS Week celebrates EMS practitioners and the important work they do in our nation's communities. We are fortunate to have an outstanding group of employees and members who staff our ambulances 24/7 365.

In order to earn a Emergency Medical Technician (EMT) certification, prospective EMT's must complete a 180 hour course as well as written and practical testing to achieve their National and State certifications. From there our EMT's must complete a Field Training process where they ride on the ambulance and respond on emergencies with crews. A certified Field Training Officer (FTO) evaluates their performance and helps to hone their skills in order to provide the best possible care to our patients. Once they have completed the Field Training process, the provider is released to operate as a "cleared" EMT. In order to maintain their certification, EMT's must also complete Continuing Education Units (CEU's) and a refresher course every 2 years. Aetna EMT's work closely with New Castle County Paramedics who also respond on high priority emergencies and provide Advanced Life Support (ALS) level care throughout the county.

In 2018 Aetna responded to 8,766 medical emergencies, that's an average of just over 24 calls per day! As a small way of saying "thank you" to our providers and neighboring EMS partners, Aetna hosted the annual EMS Week BBQ on 5/21. We are incredibly proud of our team and thank them for the work they do every day!

Photos courtesy of Aetna Photographer Dave Wilson

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May 20, 2019

***FYI*** Aetna will be conducting training evolutions inside two acquired structures in the unit block of East Main Street beginning today and continuing intermittently through June 10. Traffic will not be affected. This fantastic opportunity gives our personnel the chance to hone their skills in a realistic training environment and we are grateful to the property owners.

May 15, 2019

Today is #PeaceOfficersMemorialDay and in support of our brothers and sisters in Law Enforcement we wanted to share a recent event in which we had the honor of participating. B-7 was assigned on Friday, May 10 to be part of the Bicycle Procession Support Team for the for the Police Unity Tour - Chapter IX. The primary responsibility of the Bicycle Procession Support Team was to provide safety for the riders. B7's component in this support team was to provide Emergency Medical Service for the riders and staff.

Approximately 160 bicycle riders were participating in a four (4) day ride from Philadelphia to Washington DC. The riders were from different law enforcement agencies across the nation. On this day they were to ride from Sheraton Hotel on Airport Rd, crisscrossing New Castle County, entering the State of Maryland near Chesapeake City, and ending in Aberdeen MD, a distance of 70.2 miles. B-7 was responsible for the first 36.5 miles of the day, from Airport Rd to the end of Bohemia Mill Rd at the DE / MD state line. This included treatment and transport of one rider who suffered minor injuries in a crash. One of our firefighters, also a LEO, again participated in the ride and it was our honor to support our brothers and sisters in blue.

The primary purpose of this noble organization is to raise awareness of Law Enforcement Officers who have died in the line of duty. The secondary purpose is to raise funds for the National Law Enforcement Officers Memorial and Museum. For more information about the tour check out and if you wish to support your local chapter of this organization you may do so at Thank you to all of the Law Enforcement Officers that keep us safe today and every day!

May 13, 2019

At 1128 hours, the Aetna Hose, Hook & Ladder Company was dispatched to the 100 block of S Wynwyd Drive in Woodmere for a residential structure fire. Chief Bowerson arrived to find a 2 story single family residence with fire showing from the 1st and 2nd floor in the rear. Arriving crews performed an aggressive interior attack while simultaneously searching for any victims. Initial reports of trapped occupants fortunately proved false and crews operated for approx. 3 hours extinguishing the fire and performing overhaul. Fire extension to both floors, the attic, and through void spaces led to a long, labor-intensive firefight. American Red Cross of the Greater Chesapeake Region is assisting the 3 displaced residents and Chief Bowerson had Newark Command. The Delaware State Fire Marshal's Office determined the cause to be accidental due to items on the stove coming in contact with a burner, damages were estimated at $250,000.

The National Fire Protection Association (NFPA) identifies cooking fires as the #1 cause of residential fires and injuries, accounting for 48% of residential fires. Check out the following link for some safety tips…/…/Top-causes-of-fire/Cooking.

Assisting Agencies: Christiana Fire, Mill Creek Fire Company - Stations 2&21, West Grove Fire Company, Elsmere Fire Company No.1, Hockessin Fire Company - Station 19, New Castle County Paramedics, Delaware State Fire Marshal's Office, and Newark Delaware Police Department.

May 8, 2019

Now Hiring: Full-time Firefighter/EMT

May 8, 2019

This afternoon crews from Aetna and Christiana Fire practiced with water supply and master stream operations in between emergency responses. Two of the busiest departments in the state working together to provide the best possible service to those we protect. "Service for Others"

May 6, 2019

Squad 10, Ladder 9, and ambulance A-9 operated at this residential fire in Christiana Fire's local this morning. Squad 10 was the second due engine and advanced a hand line to control the fire on the 2nd floor and in the attic. Ladder 9 was the 1st due ladder and completed the primary search, threw ground ladders, and opened up for the engine. Crews operated for 2.5 hours.

May 2, 2019

At 1458 hours the Aetna Hose, Hook & Ladder Company was dispatched to assist Christiana Fire on a residential structure fire in the 400 block of Pheasant Circle. Crews arrived to find fire showing from the attached garage. Ladder 9 arrived as the 2nd due ladder and operated for just under an hour.

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